Privacy Policy

At J.N. Synthetix Services, we respect your privacy and are committed to protecting personal data. This Privacy Policy explains how we collect, use, share, and safeguard personal information when you use our site and this service, including to explore our AI trading platform capabilities and for client engagement with institutional customers.

Who We Are

J.N. Synthetix Services is an AI trading platform provider offering AI-driven trading platforms, algorithmic strategy development, real-time market analysis, automated trade execution, and risk management solutions.

Address: 200 Willoughby Avenue, New York, New York 11205, USA

Scope of This Policy

This Privacy Policy applies to personal data processed through our site and this service. It does not apply to third-party websites or services you may access through links from our site.

Personal Data We Collect

Depending on how you interact with our site and this service, we may collect the following categories of personal data:

• Account and onboarding information

  Information you provide when requesting information, requesting a demo, or onboarding as an institutional client, such as your name, job title, firm name, business contact details, and other information related to your role and business needs.

• Communication and inquiry information

  Information included in messages you send to us through the site (for example, requests for proposals, security questionnaires, or strategy-related inquiries).

• Technical and usage data

  Data collected automatically when you visit or use our site, such as IP address, device and browser characteristics, approximate location derived from IP address, pages viewed, referrer URLs, interaction patterns, and log data.

• Marketing and business development data

  Information used to manage business relationships, such as attendance at events conducted or supported by us, marketing attribution information, and records of communications.

• Institutional customer information

  Where applicable, information needed to evaluate, configure, and operate our AI trading and risk management solutions, which may include business-related information about your organization and technical contacts. We process any personal data you provide within the context of providing our services.

How We Collect Personal Data

We collect personal data in several ways:

• Directly from you (for example, when you submit a request, communicate with us, or provide information for onboarding).

• Automatically from your activity on our site (for example, via server logs and similar technologies).

• From third parties where permitted by law (for example, service providers assisting with analytics, security, or hosting; or professional contact information sources used for business development, subject to applicable legal requirements).

How We Use Personal Data

We use personal data for the following purposes, consistent with applicable data protection laws:

• Provide and operate this service

  To deliver AI-driven trading platform capabilities, support algorithmic strategy development, perform real-time market analysis, enable automated trade execution, and provide risk management solutions.

• Client engagement and relationship management

  To respond to inquiries, manage business relationships, and conduct onboarding and configuration activities for institutional clients.

• Security, reliability, and fraud prevention

  To protect our systems, prevent unauthorized access, detect or mitigate security incidents, maintain service integrity, and address operational issues.

• Compliance and legal obligations

  To comply with applicable laws and regulations, respond to lawful requests, and support audits and regulatory obligations.

• Improving our site and this service

  To analyze performance, understand usage trends, improve user experience, and refine our offerings.

• Marketing and communications

  To provide information about our platform capabilities and to communicate with you in relation to our business, where permitted by law and subject to applicable choices.

Legal Bases for Processing (GDPR)

If you are located in the European Economic Area, the United Kingdom, or Switzerland, we process personal data under the following legal bases, as applicable:

• Contract: processing necessary to provide requested services, perform a contract, or take steps at your request prior to entering into a contract.

• Legitimate interests: processing necessary for our business operations (such as improving services, securing systems, and conducting marketing to institutional contacts), provided those interests are not overridden by your rights.

• Legal obligations: processing required to comply with legal duties (including regulatory and compliance requirements).

• Consent: processing where you have provided consent for specific purposes, which you may withdraw where applicable.

Cookies and Similar Technologies

We may use cookies or similar technologies to help operate our site, understand usage, and improve performance. Technical details about specific technologies and choices may vary based on our current implementation. Where required by law, we will provide appropriate information and obtain consent.

You can manage cookie preferences through your browser settings. Note that disabling certain technologies may affect how the site works.

Automated Decision-Making and Profiling

To the extent this service involves AI-driven functionality, we may use automated processing for purposes such as analyzing market data, generating trading insights, risk management, or operational decisions within the context of providing the service. We design these systems to align with applicable regulatory and compliance requirements and to support human oversight where appropriate.

Where GDPR rights apply, you may ask us to provide meaningful information about the logic involved in such processing and the significance and potential consequences for you, as well as to exercise your applicable rights.

How We Share Personal Data

We do not sell personal data. We may share personal data in the following circumstances:

• Service providers

  We may share personal data with vendors that help us run our site and deliver our service (for example, hosting, analytics, security services, customer relationship management, and infrastructure providers). These vendors act under appropriate contractual and confidentiality obligations.

• Institutional clients and business partners

  When necessary to deliver services, configure systems, support integration, or comply with engagement terms.

• Legal and regulatory authorities

  We may disclose personal data where required by law, regulation, or lawful requests, including to meet compliance and reporting obligations.

• Corporate transactions

  In connection with mergers, acquisitions, financing, reorganizations, or asset transfers, where permitted and subject to appropriate protections.

International Data Transfers

We may process personal data in the United States and other jurisdictions where our service providers operate. When we transfer personal data across borders, we take steps designed to provide appropriate safeguards consistent with applicable data protection laws.

If you require details about the safeguards used for international transfers (such as Standard Contractual Clauses where applicable), you may contact us using the postal address listed in this policy.

Data Retention

We retain personal data only for as long as necessary for the purposes described in this Privacy Policy, including to comply with legal, regulatory, accounting, and audit requirements. Retention periods vary based on the type of data, the purposes of processing, and applicable obligations.

We may retain certain records longer where necessary to comply with regulatory requirements or to establish, exercise, or defend legal claims.

Security Measures

We implement administrative, technical, and organizational safeguards designed to protect personal data against unauthorized access, disclosure, alteration, or destruction. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Privacy Rights

Depending on where you live, you may have rights under applicable privacy laws, including GDPR rights (access, rectification, erasure, restriction, objection, portability where applicable) and rights under other privacy regimes.

General Rights

• Access: request access to personal data we hold about you.

• Correction: request rectification of inaccurate or incomplete data.

• Deletion: request erasure of personal data in certain circumstances.

• Restriction: request restriction of processing in certain circumstances.

• Objection: object to processing based on legitimate interests in certain circumstances.

• Data portability: request a copy of certain data in a structured, commonly used format where applicable.

• Withdraw consent: where processing is based on consent, you may withdraw it at any time, without affecting the lawfulness of processing before withdrawal.

How to Exercise Your Rights

To submit a request, you may write to us at: J.N. Synthetix Services, 200 Willoughby Avenue, New York, New York 11205, USA. Please include sufficient information for us to verify your identity and the nature of your request.

We may need to verify your identity before processing requests, and we may decline requests that are not made in accordance with applicable law or that cannot be honored due to legal obligations.

Children’s Privacy

Our site and this service are intended for institutional and business users. We do not knowingly collect personal data from children. If you believe a child has provided personal data to us, contact us by mail at the address listed in this policy.

Third-Party Content

Our site may include links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to read their privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other operational reasons. The updated version will be posted on our site.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, you may contact us by mail at: J.N. Synthetix Services, 200 Willoughby Avenue, New York, New York 11205, USA.